Cheatsheet: Testimonials

When we decided we needed more space to meet the needs of our growing company we had no idea that negotiating with the building ownership would be so complicated and challenging. We had so many questions about the process of extending our footprint in the building we were occupying, the agent with the property management company suggested that we work with a broker to help us through the process. I am very thankful he made that suggestion.
Working with Andy and Daniel with Citadel Partners was the best part of the entire experience of expanding our office space. They educated us throughout the process and helped us every step of the way. Andy and Daniel were helpful, personable, professional and a delight to work with. Andy kept the communication moving forward and provided insight on what to expect in each part of the process. We ended up with an agreement with the building owners that completely meets our needs and our budget.
The next time we need more space, Andy will be the first call I make!

We reached out to Citadel after discussing their work in negotiating a lease renewal for a valued colleague’s business. Our colleague was exceptionally pleased with Citadel’s work and conveyed that Andy and Scott with Citadel are consummate professionals, thorough, and would tenaciously work to help us understand our options and achieve the best deal possible. Our colleague was spot on, as we had the same experience. We enjoyed working with Andy and Scott and are delighted with the results they achieved for our company. We are aware that our contract is better than others recently signed by other tenants in our building who did not have Citadel representing them. We also appreciated how Andy and Scott simplified the process and boiled down the information regarding our options into simple to understand spreadsheet comparisons. After the fact they also provide an excellent lease summary, which will be helpful for future reference. My company and I can highly recommend Citadel’s services.

I couldn’t be more pleased with the outcome. Citadel’s market knowledge, insight, and experience were invaluable throughout the entire process.

Best-in-class service and best-in-class people! Even before the project started, they were advising us on current market dynamics and opportunities as we considered our future office needs. They became an integral part of our site-and-space selection team, quickly understanding our brand and business and bringing us to a result that truly represented the culture of our organization.

We like working with Citadel Partners for their integrity in the commercial real estate business. They are an ideal partner for us.

When we asked Scott Morse and the Citadel Partners team to assist in our pursuit, they asked all the right questions and urged us to explore other availabilities in the market before zeroing in on our new facility. This calculated process, attention to detail, and thoughtful analysis is unmatched in our experience and made us feel confident in our decision. The new facility has immediately helped bring new energy to the office and truly represents the culture of our company. I highly recommend partnering with the Citadel team for anyone looking for quality representation focused on their business drivers.

“From market research to contract negotiation and construction management, their team allowed us to operate our business and secure a long-term commitment that will profit our company for years. Any business that thinks they don’t need professional representation working on their behalf is incorrect!”

“With the large growth that Flextronics has experienced throughout the past decade comes equally large real estate challenges. We have relied heavily on Scott Jessen and Scott Morse’s in-depth experience to help manage our real estate needs, both large and small. They have been instrumental in assisting us with property disposition, leasing, subleasing and identifying markets which have minimized our exposures and maximized our profits.”

“It was a difficult lease to handle…they found workable solutions…it was successful, and we achieved our goals.”

Citadel Partners opened our eyes to an adaptive reuse opportunity which we otherwise would have overlooked. The net result is a huge cost savings and a better work environment for our employees.

Citadel has been invaluable to Weaver. Scott has acted as an extension of our team and we are able to send him out to our various locations and we rest easy knowing that he is making decisions with our company’s best interest in mind. Not only does Citadel address our leasing needs,but they also conduct all necessary due diligence and they assist with the design and construction from beginning to end and help us reach our goals when it comes to office space.

Citadel was able to negotiate a considerable amount of savings while also providing the needed landlord-funded repairs within our suite. I found Citadel to be knowledgeable, responsive and easy to work with. I just signed Citadel up for an even larger disposition project. Good job guys.

“We moved into our new space in March 2014, and we could not be happier. Our old office was very linear with offices situated off of a long hallway, limiting the feeling of a team environment. Our current space has brand new finish-out and is more circular, which has established a positive work energy while giving us much more room.”

“Citadel Partners’ attention to detail, market knowledge, and creativity produced the ultimate business solution. The follow-through and continued support after the deal was done created a trust that everything was handled.”

“In my 30 years of corporate real estate, I don’t believe I have been involved with a more difficult and complex real estate transaction. Our relationship with Citadel Partners proved invaluable in guiding and protecting us through this difficult and protracted process.”

Taylor Dickerson and the Citadel Partners team did an excellent job keeping me focused to think before I jumped into action. Despite the obstacles in negotiating our deal, they never lost interest and continued to work in our best interest.

We use Scott and his team because not only do we trust him completely, but we appreciate their incredible work ethic and attention to detail. Scott has worked with upper management to develop a strategic plan for our firm’s growth and helps us drive consistency in all markets.

Citadel Partners’ market knowledge, along with their understanding of our long-term objectives, helped us get a reduced lease rate and gain allowances to replace HVAC systems and make cosmetic changes. Citadel’s perseverance and excellent negotiation skills prevailed with an owner who had never reduced lease renewal rates.

Our Company has been doing business with the Citadel team for many years. Citadel Partners assisted in locating our new office space. They helped us with every aspect of the search from finding the property, through build out and occupancy of our building.

Citadel Partners is always professional, courteous and willing to go the extra mile to help us understand how the commercial real estate market works and provide staff with the most up-to-date and valuable information. Thanks to CP, our community can always trust their tax dollars are not being spent frivolously.

I highly recommend partnering with the Citadel team for anyone looking for quality real estate representation that is focused on their strategic business drivers and corporate culture.

“Mac Morse and the whole team at Citadel Partners were exceptional allies for us through every facet of our office search and move. The team’s professionalism, responsiveness and dedication to providing us with the absolute best facilities for our growing organization surpassed any expectation we could have had going into the process. Not only did Citadel Partners find us a fantastic new facility that would meet our needs for today and into the future, Mac arranged the services with third-party vendors to tackle all aspects of the office transition including space design, furniture design and installation, moving, and even exterior signage. We truly felt that we had an advocate in this process that brought subject matter expertise and the highest level of customer service to the transaction. From start to finish Mac and Bo were a phone call away routinely making things happen for us behind the scenes. There is no doubt I would have let several things slip through the cracks if I had not had them at the helm of this deal. I cannot say enough good things about our experience with Citadel Partners!”

Citadel Partners was instrumental in providing real estate strategy and overall contract negotiation expertise to our company during our recent office relocation/lease renegotiation effort. During this effort, it was highly evident that the Citadel team is well versed, widely known and respected in the Dallas corporate real estate community.

The Citadel team became an integral part of our office space selection team. They engaged in learning our culture and our business. The end result reflected the culture of our organization — we have a finished location that our team enjoys working in and that showcases our business.

Citadel Partners has assisted us with multiple moves and most recently with an expansion that involved simultaneous negotiations with three parties, including a Fortune 100 tenant across the table. CP earned the respect of the two other parties and their representatives and delivered a solution that was satisfactory to all parties.

The NTTA is a governmental entity going through incredible growth and the team of Scott and Scott has helped bring order to the chaos. Their market knowledge, procurement processes and understanding of private and public entity issues makes them excellent stewards of NTTA resources to maximize revenue and control costs.

Citadel Partners succeeded on its mission of subleasing both spaces for us and was a great partner. This rightsizing and relocation to a more efficient space lowered our costs dramatically, which was our primary objective.

The real value-add of the Citadel Partners team was their ability to work with us throughout the entire process – from market research, to site selection, negotiation, design, construction and move-in. Their advice and guidance led to some early ‘catches’ that might have become big problems later on.

The Citadel team’s overall market knowledge and experience, plus their insight of the corporate user, and specifically what drives our business, was uniquely beneficial in determining the viability of our new development. The result was a new development that exceeded our expectations and increased our overall projected asset value.

We interviewed several firms. Our selection of Citadel was based upon one of trust. They proved they could listen and truly understand our needs. We knew that they would have our best interest in mind while independently capturing every possible opportunity for us to consider as a potential location. They were very attentive to our needs and there for us at every twist and turn of the process. The result is a relocation to a site that better represents our culture and suits our needs for the future. The Citadel team is fun, flexible and easy to work with – a true partnership.

“The experience and knowledge of the Citadel team was invaluable in making this transaction happen. The breadth of their relationships was key in bringing this to a successful and timely close.”

You took the time to listen and understand our needs and timeframes. I consistently felt we were your top priority throughout the process. You and your staff exceeded our financial expectations and perfectly matched our timing needs.